Excavators & Contractors
As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place. Using the 811 services can be the difference between safe digging and dangerous digging with any of the equipment used on job sites. There are several options for getting underground lines marked. You can call 811, use The Portal to process your tickets electronically or use our Fast Customer option for a callback. Avoid costly damages, contact 811 before you dig!
Click HERE for the New Damage Prevention Councils of Texas website!
How to Recognize a Pipeline Marker
How to Respond to a Damaging or Disturbing a Pipeline
An Integrity Management Plan (IMP) provides a process of assessing and mitigating risks along the pipeline system. Natural Gas operators call for enhanced protection for High Consequence Areas (HCAs) in highly populated areas, an outside area or open structure, or a facility occupied by persons who are confined, are of impaired mobility or would be difficult to evacuate. Example of HCA’s include beaches, playgrounds, recreational facilities, camping grounds, outdoor theaters, stadiums, recreational areas near a body of water, religious facilities, office buildings, community centers, general stores, 4-H facilities, roller skating rinks, hospitals, prisons, schools, day-care facilities, retirement facilities or assisted-living facilities. High Consequence Areas (HCAs) for liquid pipeline operators may be designated as commercially navigable waterways, highly populated areas and other populated areas, or an Unusually Sensitive Area (USA) such as a drinking water source or an ecological resource or community, i.e. a wetlands or areas inhabited by threatened or endangered species. If a pipeline suffers any level of damage, scratches, scrapes or disturbance during any digging activity, it could impact the pipeline’s future integrity.
• Immediately contact the pipeline operator.
Pipeline Product Properties
Visit the Texas811 Portal
- Submit Web Entry (E-Tickets) Tickets
- Process your own Update and Remark Tickets
- Conduct a Ticket Search